Part 9 · WritingChapter 35 · Letters and Emails

Lesson35.3

B1Page 149 of 155

Writing Emails

Emails are shorter than letters. Write a clear subject line, a greeting, short paragraphs and a polite ending. Formal or friendly? Choose the right style.

At a glance

Key chart
The parts of an email
  • Towho gets it
  • Subjecta short, clear title
  • GreetingHi Sam, / Dear Ms Rahman,
  • Bodyshort paragraphs: why, details, what you want
  • ClosingBest wishes, / Kind regards,
  • Your nameand your phone or job, if needed
FlowchartWhich style?
  1. Start
  2. Is it to a friend or to family?
    Yes
    FriendlyHi Sam, … See you soon,
  3. Is it to a teacher, a company or someone you don't know?
    Yes
    FormalDear Ms Rahman, … Kind regards,
  4. A colleague you know well: neutralHello Ms Rahman, … Best regards,

A formal email

ModelAsking for information

To: admissions@example.com

Subject: Question about the summer English course

Dear Sir or Madam,

I am interested in your summer English course for teenagers.

Could you please tell me the dates and the fee? I would also like to know if there is a level test before the course.

Thank you for your help.

Kind regards,

Rafi Ahmed

A friendly email

ModelMaking a plan

To: sam@example.com

Subject: Film on Saturday?

Hi Sam,

Are you free on Saturday? There's a new film at the cinema near my house. It starts at 4 pm.

We could get pizza after the film. What do you think?

See you soon,

Ben

Useful phrases

To…Say…
startI am writing to… / I hope you are well.
askCould you please…? / I would like to know…
attach a filePlease find attached… / I have attached…
finishI look forward to your reply. / Let me know if you have any questions.
  • Write a clear subject: "Meeting on Monday", not "Hello".
  • Use short paragraphs and one topic in each email.

Practice

Answer the questions. Get 7 out of 10 to finish this lesson.

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